Browser and Connection Issues

Technical troubleshooting steps

If you're experiencing technical difficulties:

  1. Update your browser - Ensure you're using the latest version
  2. Clear browser cache and cookies:Chrome: Settings > Privacy and Security > Clear browsing data Firefox: Settings > Privacy & Security > Clear Data Safari: Safari menu > Clear History  
  3. Check your internet connection - Ensure you have a stable connection
  4. Try a different device - Test on another phone, tablet, or computer
  5. Disable browser extensions - Some extensions can interfere with surveys
  6. Try incognito/private mode - This can help identify browser-related issues
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